Nathaniel Jones | NathanielNoelJones@gmail.com Nathanielnjones.com Njones.art 7039016447 |
EXPERIENCE Competent technician with solid troubleshooting fundamentals refined through a variety of experiences. I am thirsty for knowledge and to raise my level of skill and core competencies. Security+ certified, I have a strong grasp of networking and security fundamentals and have a foundation of programming essentials through my time with startups and coursework in JAVA. Familiarity with Adobe Creative cloud through graphic design coursework. Public Trust clearance IronBow Technologies, Herndon —Associate Service Desk Technician May 2020-Present Service Desk Technician in support of the Office of Connected Care Help Desk. Provide customer service and technical support for veterans and VA healthcare providers including various systems access and configuration, video call troubleshooting and device support including telehealth remote access, healthcare peripherals, cisco endpoints including DX80, SX20 and ipad support through MDM. Sympearl LLC, Alexandria — Developer 2013- 2018 Provide web application development including cms systems such as WordPress (WordPress genesis, bitnami), single page applications utilizing a primarily client-side JavaScript frameworks such as vue.js with node.js backend hosted on AWS elastic cloud. Provide microcontroller and embedded electronic prototyping, including circuit design using circuit python and c++, EAGLE CAD. Guiltish dating website, Alexandria —Front end developer January 2013-may 2013 Provide front end user experience with JavaScript for dating site web application, guiltish. Integrate front end responsive website utilizing Jason integration and single page application server-side techniques to provide dynamic client side re-rendering. Create hover effects and apply css stylizing in conjunction with graphic designers and backend engineers. U.S. Navy, USS Ronald Reagan —Aviation Electrician September 2006-march 2011 Provided troubleshooting and repair of analogue and digital electronics components and gear in support of Carrier air strike groups during operation enduring freedom. Designed troubleshooting equipment for efficient testing of gear with increased uptime, and decreased repair time and cost. EDUCATION George Mason University, Virginia — Bachelor of Science in Information Technology Estimated graduation August 2025 Discreet Mathematics NOVA CC, Virginia — Associates of Science in Information Technology Diploma awarded August 2020 Statistics, Calculus, System Architecture, Database Systems, JAVA, NOVA CC, Virginia — Associates of Science Diploma awarded August 2020 Microbiology, CHM 112, Cell Bio, Genetics, Molecular Biology, Nucleic Acids, Bioinformatics, Statistics, Calculus, Adobe Creative Cloud | SKILLS TroubleshootingAWSWordPress CMSProgrammingAdobe Creative Cloudvue.js AWARDS Security + Google IT support professional LANGUAGES Java Javascript |